Thursday, January 31, 2019

Wisconsin Due Dates Extended Due to Extreme Weather

The Wisconsin Department of Revenue just announced that due to the extreme weather conditions, State agencies were closed for public business on Wednesday, January 30th.

The United States Postal Service is also experiencing service disruptions throughout the state.

As a result, due dates for sales, withholding and other business taxes (premier resort tax, local exposition tax, etc.) are extended. Due dates to submit Forms W-2 wage and tax statements and Forms 1099 are also extended.

Any return or wage statement that was due January 31st, 2019, will be automatically given a new due date of Monday, February 4th.
 
Please note that as of time of publication no similar announcement by the Internal Revenue Service has been made. Assume the federal due date of January 31, 2019 has not been extended.

When to Hire Someone to Do Your Taxes

FROM twocents.lifehacker.com

Advancements in tax software make it easier to file your taxes without the help of a professional, as does this year’s increased standard deductionand simplified 1040. But there are still plenty of circumstances when you’d want to hire someone.
These situations might include:
  • You’re a freelancer or you have multiple income streams
  • You started/own your own business, or sold a business
  • You do business in a foreign country
  • You got married or divorced
  • You inherited money
  • You’re retired
  • You take care of an elderly relative 
  • You want year-round tax advice
  • You have significant investment income/losses
  • You buy health insurance through a health exchange
  • You’re rich (if you’re single earning more than $250,000 or married and earning more than $300,000 jointly, per Marketwatch)
“Usually when I get new clients it’s because of a ‘life-changing’ event,” John Gregory, who runs 1040Return.com, told Marketwatch. “As life goes on, things become more complicated.” Maybe you got married and bought a house all in the same year—in that case, spending $100 or so to hire a tax preparer could make sense to ensure you’re maximizing your return.
The other categories have more to do with deductions, credits and penalties you may not be familiar with. Moving to a different state, structuring a business or dealing with an estate all have particularities that you’re not likely to be able to work through on tax software (at least, without paying a premium anyway).
That said, if you don’t fit into these categories but you still feel more comfortable with a professional handling your returns, that’s ok too. Just know how not to get swindled.

How to Choose a Tax Preparer

To that end, as with anything money-related, there are a lot of tax scammers out there. A word of mouth recommendation is ok to rely on if you know someone in a similar financial situation, but you’ll want to do your own research to find a good preparer.
Here are some other tips:

Hire a Preparer With a Preparer Tax Identification Number

If you are planning to hire a professional, you’ll want to make sure he or she specializes in tax preparation. A certified financial planner doesn’t necessarily understand the minutiae of the tax code, so look for a certified public accountant, or a tax professional who is registered with the IRS. That means he or she will have a preparer tax identification number (PTIN) which he or she will need to enter on your return. That’s an important step to prevent scams. Your preparer should also sign your return.

Watch the Price

Don’t hire a preparer who receives a percentage of your refund—you want to look for someone charging a flat fee per form or hourly rate. “Also ask if your tax preparer is compensated or receives incentive pay based on the number of returns he prepares because pay based on volume conflicts with taking the time needed to be thorough,” writes CBS News.
According to a biennial survey by the National Society of Accountants, the average preparation fees are:
  • 1040 without itemized deductions and a state return: $176
  • Itemized 1040 with Schedule A and a state tax return: $273
  • Itemized 1040 with Schedule C business income and a state return: $457
Meanwhile, “a person filing online with software, on the other hand, could pay up to $130 with one of the major tax-preparation companies, including the fees for one state return,” for an itemized 1040 and schedule A, reports the Washington Post.
And if your returns are more complicated, you can expect to pay the following additional costs, on average, per the NSA:
  • Schedule D, for gains and losses: $124
  • Schedule E, for rental income: $132
  • Schedule F, for farm income: $180
  • Form 940, for federal unemployment: $69
  • Form 8965, for health coverage exemptions: $53
  • Form 1120S, for s corporation: $809
  • Form 706, for estates: $1,563
Those prices are expected to increase, and could cost a bit more this year specifically as preparers work through the tax law changes for the first time.

Get Your Papers in Order

One benefit of hiring someone to do your taxes is that you save some time. But you still need to collect and organize all of the paperwork, receipts, etc., to give to your preparer so that they can file your taxes effectively.
Finally, remember that it’s possible a preparer will make a mistake, and hiring someone doesn’t mean you won’t be audited. So double check the work that was done for you before you sign off on your return

Tuesday, January 29, 2019

Missing An IRS Form 1099? Don't Ask For It, Here's Why

FROM FORBES.COM

Most Forms 1099 arrive in late January or early February, but a few companies issue the forms throughout the year when they issue checks. Whenever the Forms 1099 arrive, don’t ignore them. Each form includes your Social Security number. If you don’t include the reported item on your tax return, bells go off. IRS Forms 1099 remind you that you earned interest, received a consulting fee, or were paid some other kind of income. They notify the IRS too. It is useful to have a copy of each one that is issued, but asking for one can be a mistake. If you find yourself wanting a form, you obviously know about the payment you received. So just report the income. Reporting extra income that doesn't match a 1099 is not a problem. Only the reverse is a problem. Besides, and IRS transcript should tell you all IRS Forms 1099 issued to you.

There are many varieties, including 1099-INT for interest, 1099-DIV for dividends, 1099-G for tax refunds, 1099-R for pensions, and 1099-MISC for miscellaneous income. Sometimes, you even receive a Form 1099 that reports more than you receivedThe most common is Form 1099-MISC, which can cover just about any kind of income. Consulting income is a big category for 1099-MISC. In fact, apart from wages, whatever you were paid is likely to be reported on a Form 1099. Companies big and small churn them out. If you’re in business–even as a sole proprietor–you also may need to issue them. 
Each Form 1099 is matched to your Social Security number, so the IRS can easily spew out a tax bill if you fail to report one. In fact, you’re almost guaranteed an audit or at least a tax notice if you fail to report a Form 1099. Even if an issuer has your old address, the information will be reported to the IRS (and your state tax authority) based on your Social Security number. Make sure payers have your correct address so you get a copy. Update your address directly with payers, and put in a forwarding order at the U.S. Post Office. It’s also a good idea to file an IRS change of address Form 8822. The IRS explains why at Topic 157 – Change of Address–How to Notify IRS.

You want to know about Forms 1099, but do you really need a Form 1099? If you know about the income, say a consulting fee you received, not really. Unlike Forms W-2, you don’t file Forms 1099 with your return. You need Forms 1099 that report dividends and stock proceeds that you might not otherwise know about. But for for many other Forms 1099, if you know about your payment, you don't really need the form. One possible exception: the IRS suggests that if you don’t receive a Form 1099-R, you should ask.

In general, though, if you call or write the payer and ask for a Form 1099, you may end up with two Forms 1099, one issued in the ordinary course (even if you never received it), and one issued because you asked for it. The IRS computer might end up thinking you had twice the income you really did. An alternative to asking an issuer for a Form 1099 is to get a transcript of your account from the IRS. It should show all Forms 1099 issued under your Social Security number. That is better that asking for a Form 1099, especially for something like a lawsuit recovery.

Monday, January 28, 2019

Need help filing taxes? Do your homework to avoid headaches

FROM CONSUMER WATCH:

Each year, millions of Americans filed their returns through a paid preparer. In 2017 (according to efile.com), professional tax preparers filed about 71 million tax returns, with an additional 52 million filing on their own using computer- or web-based tax programs, or just filling out the paper forms.
With this tax season being the first to reflect a full year under the recent Tax Cuts and Jobs Act, and the fact that filing fraud and identity theft are persistent problems that grow every year, it’s important to find the right person to file your taxes.
Whether getting your taxes done is something you want to do quickly or if you plan to wait until April 15, doing your homework now can save you time and headaches later.
It’s not hard to find someone to do your taxes. While your brother-in-law might be a good numbers guy, unless he’s got training and is up-to-date on current tax law, he might not know what he’s doing when it comes to your taxes.
Keep in mind that when you sign off on your preparer’s work, you are taking responsibility for the work and will have to face any consequences if there are problems later. To be a paid tax preparer, all the law requires is that you have a Preparer Tax Identification Number (PTIN). But finding qualified preparers takes a little homework.
According to the IRS, preparers may have one of two levels of representation rights: unlimited and limited. Those with unlimited representation rights may represent their clients to the IRS on “any matters including audits, payment/collection issues, and appeals.” In contrast, those with limited representation rights may only represent you under certain conditions, and before certain agencies.
Those with unlimited representation rights include the following:
  • Attorneys. Generally, they have earned a degree in law and passed a bar exam, and must be in good standing. In addition, they must and have obtained continuing education and adhere to “professional character standards.”  
  • Certified public accountants. CPAs must have passed the Uniform CPA Examination, and be in good standing with their state Board of Accountancy.
  • Enrolled agents. These preparers must pass a three-part examination, which requires they demonstrate their proficiency and knowledge, and they must complete 72 hours of continuing education every three years.
Those with limited or no representation rights include Annual Filing Season participants and PTIN holders. Annual Filing Season participants should be able to produce an Annual Filing Season Record of Completion, signifying that they have completed a certain number of continuing education hours. PTIN holders are merely people who hold an active Preparer Identification Number, but may not hold any relevant professional credentials. They cannot represent you before the IRS, unless they completed your return before the end of 2015.
To avoid fraud, here are a few red flags to watch out for once you’ve contacted a tax preparer (from the Washington Post):
  • No PTIN. If the preparer doesn’t have a Preparer Tax Identification Number, he or she is not registered with the IRS (a requirement for all preparers). The PTIN should be reported on your tax return.
  • “Don’t worry about the blanks.” If there are blanks on your return, or it’s only partially completed, don’t sign it. That opens the door for fraud, for which you will be accountable.
  • No paperwork. If your preparer doesn’t ask you for your W-2 forms, 1099s or other proof of income, he or she has no way of knowing how much income you have, and can’t legally complete your return.
  • Your preparation fee is based on a percentage of your refund. This incentivizes the unscrupulous preparer to inflate your refund, a practice which could land you both in jail and/or cost you in fines and penalties.
  • A preparer asks you to pay him or her any taxes or penalties owed. Any payments will be made from you directly to the IRS, not to the preparer.

Sunday, January 27, 2019

When to file 2018 taxes and how to dig through new rules

FROM www.freep.com

Sitting down to do your taxes in the next few weeks — or talking with your tax preparer — will involve tackling the most sweeping changes in the federal income tax rules in more than 30 years.
Tax filers need to keep in mind that more than 600 changes took place under the Tax Cuts and Jobs Act, which was passed by Congress in late 2017.
All those changes even drove some industry experts to raise concerns early on about possible delays to the typical late January start of the tax season — and that was long before the federal government shutdown hit on Dec. 22.
Even so, the Internal Revenue Service promises to kick off tax season as of Jan. 28, the earliest date you can file your returns.
Will things end up being simpler? Maybe, if you’re able to tap into a substantially expanded standard deduction and you no longer must string together all sorts of receipts and paperwork to itemize deductions.
Or maybe, if your upper-income household can now skip the highly complex and much-dreaded alternative minimum tax.
Tax filers need to realize, though, that it won’t be business as usual when it comes to filing their 2018 tax returns. Far from it.
“It’ll be a little bit of a surprise and a learning process as they file their first tax return under the new tax rules,” said Joseph Rosenberg, senior research associate at the nonpartisan Tax Policy Center in Washington, D.C.
Tax filers will be asking more questions but they might have a harder time getting answers from the IRS, given all the challenges relating to the shutdown and the new tax rules.
As a result, it makes even more sense to start early, and not wait until days before the April 15 tax deadline.
Here are key questions to consider as you try to get the biggest possible refund — and hold down your bill — on the 2018 federal income tax returns:

Will the same 1040 work for everyone?

All individual taxpayers will now use the same 1040 simple form. It replaces the old 1040, the 1040A and the 1040EZ.
But it doesn't end there. 
Supplemental schedules would be used by many taxpayers, such as if you itemize deductions or qualify for a variety of tax credits other than the basic Child Tax Credit.

Will I or won’t I need to itemize?

Logical question, given that many of us have heard about a much higher standard deduction under the new tax rules. But there's no simple answer. 
“You still want to run your numbers both ways,” said Jackie Perlman, a tax research analyst at H&R Block’s Tax Institute.
Roughly 10 percent of tax filers will itemize deductions, such as the interest paid on their mortgages or what they paid in property taxes, on their 2018 federal income tax returns, according to estimates by the nonpartisan Tax Policy Center. That’s down from about 30 percent in previous years.
Families who own a home, in particular, will want to review whether they'd still itemize to lower their tax bill. You'd need deductions to exceed the new higher, standard deduction, which is nearly double from a year ago. And you'll face new limits relating to the deduction you can take relating to state and local taxes, such as for what you paid for property taxes and state income taxes.
Married couples filing jointly are looking at a standard deduction of $24,000 on their 2018 federal income tax returns — that’s up $11,300 from the old amount on the 2017 tax returns.
Single filers are looking at a standard deduction of $12,000 — up by $5,650 from the old amount on 2017 returns.
But there also is an additional standard deduction for those who are 65 or older, or blind.
A married couple filing jointly, for example might have a standard deduction as high as $26,600 if both meet the age requirements or both are legally blind. 
If married filing jointly and you or your spouse are 65 or older, you may increase your standard deduction by $1,300. If both of you are 65 or older, the additional standard deduction goes up to $2,600.
If you file single or head of household and are 65 or older, you may increase your standard deduction by $1,600.
If legally blind, the standard deduction would go up by $1,600 if single or filing head of household. The extra deduction goes to $2,600 if both you and your spouse are legally blind.
If you are married filing jointly and you or your spouse is blind, you may increase your standard deduction by $1,300.
For someone who is 65 or older and blind, both additional deductions would apply.
Important point: If you are married filing separately and your spouse itemizes deductions, you may not claim the standard deduction. If one spouse itemizes deductions, the other spouse must itemize.

Will I get any tax break for having children?

Most parents across the country with young children or teens will be able to tap into the child tax credit on their 2018 federal income tax returns — even if they couldn’t use that credit in the past.
“The child tax credit got supersized,” said Mark Steber, chief tax officer for Jackson Hewitt in Sarasota, Florida.
To claim the credit, the child must be 16 years old or younger, as of Dec. 31, and claimed as a dependent on your tax return. The child also must have a valid Social Security number.
The maximum credit has gone up to $2,000 from $1,000.
Another plus: Now, up to $1,400 per child is available as a refundable credit for those with earned income of more than $2,500. As a result, some families can get refunds even if their taxes are zero.
Couldn't take the credit last year? OK, but new rules apply and more people will be able to take the credit now.
The income threshold jumps all the way to $400,000 for married filing jointly and $200,000 for others before any phaseout. 
Under the old tax law, the adjusted income limits were far lower: $75,000 for singles; $110,000 if married filing jointly. 
The supersize credit, though, will be needed to offset the loss of personal exemptions for families with children.
“We lost the $4,050 dependent exemption,” Steber said.
In the past, taxpayers could take an exemption deduction for themselves,  their spouse and each dependent they could claim. Each personal exemption reduced gross income by $4,050 on 2017 returns. The exemption phased out for higher earners.
A new credit, often called the Credit for Other Dependents, offers $500 for each qualifying child or other dependent relatives, such as older relatives in your household, if they do not qualify for the child tax credit. 
For this credit for other dependents, the dependent does not need a valid Social Security number. An Individual Taxpayer Identification Number or Adoption Taxpayer Identification Number would work.

I’m confused about my property taxes. Am I losing that deduction?

No, but some will face new limits.
If you live in a high tax state or possibly own both a home and a cottage at the lake, you’re going to want to pay extra attention to one major change on 2018 returns.
We’re looking at a new limit on how much you can deduct when it comes to what you paid in 2018 for state and local taxes.
For 2018 through 2025, the deduction is limited to $10,000 (or $5,000 if married filing separately) for individuals who paid state and local real estate taxes, personal property taxes and income taxes.
“If they haven’t been keeping up with the news, they might be in for a surprise,” Perlman said.
Middle-income and higher-income families who live in states such as California, New York, New Jersey and Illinois may be particularly vulnerable. Generally, states with both high average incomes and higher-than-average state tax burdens would be impacted.
But remember, if you paid $12,000 in state and local taxes, you’re still looking at a $10,000 deduction — if you itemize. So you don’t want to entirely write off the possibility of itemizing deductions.
Like a host of other changes in the Tax Cuts and Jobs Act, how much the $10,000 cap will influence your tax bill remains to be seen in the year ahead.
“It really depends on your personal individual circumstances,” said Jennifer Lowe, senior director of research and learning at Wolters Kluwer.

Does the dreaded Alternative Minimum Tax go away?

The AMT isn’t dead but it’s not the monster threat that it was for so many well-off taxpayers. Many will no longer be subject to the AMT in 2018 and in future years.
The Tax Cuts and Jobs Act raises the income cap so that fewer people will be impacted. The AMT taxable income exempted from AMT goes up to $109,400 for married filing jointly from $84,500. For single taxpayers, the income exempted goes up to $70,300 from $54,300.
An even more important change was that the new tax act significantly raised the income level at which the AMT exemption begins to phase out. Now the exemption from the AMT begins to phase out at $1 million of AMT taxable income for joint filers, compared with $160,900 on 2017 returns. The phaseout is $500,000 now for single filers.
The AMT was created in 1969 to ensure that high-income taxpayers paid a minimum amount of tax and didn’t benefit too heavily from deductions. But over time, more households were caught in the tax mess. 
Now, the AMT will impact about 0.4 percent of households with incomes between $200,000 and $500,000 on 2018 returns — down from 27.2 percent on 2017 returns, according to the Urban-Brookings Tax Policy Center’s estimates.
For those with household incomes of $500,000 to $1 million, the percentage hit with the AMT drops to 2.2 percent on 2018 returns, down from nearly 62 percent on 2017 returns.

Will my refund will be smaller? Will I owe money?

Hard to say.
“Whether you owe taxes or not is really going to depend on your individual situation,” said Lowe, at Wolters Kluwer.
One word of warning: The tax withholding tables changed in early 2018 to reflect lower tax rates and enable people to take home more money in their paychecks. But it’s possible that many people still did not have enough in taxes withheld — even with the new lower tax rates — based on their individual tax situations.
The IRS has announced that it is waiving the estimated tax penalty for many taxpayers whose 2018 federal income tax withholding and estimated tax payments fell short of their total tax liability for the year.
"We realize there were many changes that affected people last year, and this penalty waiver will help taxpayers who inadvertently didn't have enough tax withheld," IRS Commissioner Chuck Rettig said in a statement.
The waiver will be integrated into the tax software that many use to prepare taxes.
Tax experts note that there are so many moving parts when it comes to the tax changes that all sorts of situations will come into play. How many children age 16 and under do you have? Do you live in a high-cost tax state? Did your personal life change in 2018, perhaps by getting married? Or getting divorced?
So, yes, it’s possible that many people may owe more money or receive far less than what has been typical. But that just gives us another reason to do our taxes earlier this year — just so we know the score as early as we can.

What’s missing? Say goodbye to exemptions

Before, you could claim an exemption for yourself, your spouse and dependents. An exemption in 2017 was worth $4,050, which reduced your taxable income. The IRS previously said the exemption would increase to $4,150 for 2018 before the new tax law changes were passed. Now exemptions have been eliminated.
For some, this may be negated by the increased standard deduction. For instance, if you’re married filing jointly and you have only one child, the exemptions added up to $12,450. But the new, higher standard deduction for that same family is $24,000, which more than covers the loss of the exemptions.
That’s not the case with larger families, though, says Kathy Pickering, executive director of The Tax Institute at H&R Block. “If you have a family of six ... the increase in the standard deduction by itself won’t offset the elimination of exemptions,” she said.

Get your employer to pay business expenses

If you have unreimbursed business expenses from last year, you won’t be able to deduct those anymore. Depending on your job, this could be a big loss. This can include travel expenses from business travel your employer didn’t pay for, scrubs or uniforms you paid out-of-pocket; or continuing education classes you took for your profession.
Don’t throw away those receipts, though. Some states such as Minnesota and Pennsylvania may allow you to claim some of those expenses on their state income tax returns, Pickering says.
Teachers also can claim a special educator expense deduction up to $250, or $500 for married teachers filing jointly, that wasn’t eliminated by the tax law, says Mark Jaeger, director of tax development at TaxAct.
Planning to move? The IRS won’t be giving you any breaks
Starting this year, there is no longer a moving expenses deduction. “That’s been a pretty important deduction to be able to claim, especially if you’re moving for a new job across the country,” Pickering said.
There is one exception: Taxpayers who are active-duty military and moving on  military orders to a permanent location can deduct moving expenses, such as travel and lodging, transportation of belongings and shipping cars and pets.
However, under the new tax law, you won’t be taxed on moving expenses your employer reimburses. “People had been surprised that those expenses were considered income,” Pickering said.

Tornado or break-in: You probably can’t deduct those losses

Before, if your insurance didn’t cover the total cost to repair damage or replace losses to your home, possessions or vehicle from a weather event, theft or other catastrophe, then you could deduct the uncovered portions from your federal taxes.
“Now that’s mostly gone,” Jaeger said. “You can only can claim if your area is declared a disaster area by the president.”

Guess what else has been eliminated?

Job search expenses: You can no longer deduct for expenses related to finding a new job. Before, those expenses could include travel costs incurred for a job interview, fees for résumé and cover-letter services or fees for job-placement services. “Even if you didn’t get the job,” says Lisa Greene-Lewis, a certified public accountant and tax expert at TurboTax.
Tax preparation fees: You can’t write off any costs from getting help with your taxes from 2018 through 2025 under the new tax law changes. There’s one exclusion: Self-employed workers can still deduct these services as a business expense.
Some donations: If you’re a college hoops or football fan and a generous school donor, you won't get a popular tax break anymore, says Jaeger. Before, you could write off 80 percent of a charitable donation to your school that ultimately helped you reserve better stadium or arena seats. Now that's gone. However, other contributions to your alma mater remain deductible

Saturday, January 26, 2019

Tax preparers warn your refund may be smaller than usual this year. Here’s why.

FROM LATIMES.COM

Doing your taxes isn’t just about placing the correct numbers in the boxes of a form and then, as many hope, collecting a refund. There’s also how you feel about your taxes.
“It’s a very emotional transaction,” said Kathy Pickering, executive director of the Tax Institute, the research and analysis arm of tax-preparation giant H&R Block Inc.
“People are really happy when they get a big refund,” she said. “Or they’re either sad or distressed or confused if they’re not getting the refund they were hoping for — or end up owing.”
And this year many Americans are expected to be less than happy because of last year’s sweeping federal tax overhaul, which has Block and the rest of the tax-preparation industry bracing for plenty of sour reactions now that tax filing season is about to start ahead of the April 15 deadline. They’re doing things such as extra customer education, employee training and even role-playing exercises to prepare for the financial mood swings ahead.
The tax overhaul represented the biggest change in the U.S. tax code since 1986, altering the tax situation for many of the 154 million people expected to file individual federal returns this year with the Internal Revenue Service.
The latest redo, among other things, lowered tax rates for many individual income levels and raised the standard deduction. But it also eliminated many deductions that people had itemized to lower their tax burden — such as union dues and the fees that tax preparers charge — and it placed caps on others, such as state and local income tax deductions.
The upshot: While some filers will owe less or get a larger-than-expected refund, many others will be in the opposite camp, especially if they did not adjust their W-4 form that determines how much of their weekly income is withheld for taxes.
In other words, people who did not change their withholding might have enjoyed more take-home pay during 2018 but now they won’t get the refund they might have expected. Uncle Sam in effect gave them more money throughout the year instead of waiting to return the cash with a refund.
That refund averaged about $2,800 for the majority of individual taxpayers last year, the Internal Revenue Service says, but that’s likely to change for 2018 returns.
Jackson Hewitt Tax Service Inc., a tax-preparation firm with nearly 6,000 U.S. offices and 20,000 preparers, said it took a recent survey that found that 72% of respondents had not updated their paycheck withholding since the tax revamp took effect, “meaning that taxpayers or their employers’ payroll systems could be using incorrect numbers.”
“Taxpayers have heard they may see more money as a result of the tax law changes, but more money doesn’t necessarily mean in their tax refund,” said Lisa Greene-Lewis, a tax expert at TurboTax, the unit of Intuit Inc. that makes do-it-yourself tax software used by more than 36 million filers. “They may have seen it throughout the year in their paychecks because the tax rates were lowered.”
That’s why the IRS and the tax-preparation industry has been trying for the last several months to persuade people to adjust their W-4s if necessary, using calculators they’ve provided that incorporate the tax changes. (The IRS calculator is here.)
Further clouding matters was the federal government’s partial shutdown, which initially left the IRS with a skeletal staff. The Trump administration said it would call about 36,100 additional IRS employees back to work — without pay — so that on Jan. 28 the agency could start processing returns and issuing refunds.
But with a deal reached Friday to end the shutdown, that cloud was lifted.
There’s also this wrinkle: Although the tax changes were partly intended to simplify filing federal taxes — for instance, many people who had itemized are now expected to use the standard deduction — the same can’t be said for state income tax rules.
“It’s going to cause enormous problems this year because the states are in a much different position,” which could result in some taxpayers taking the standard deduction on their federal return and itemizing on their state return, said Mark Steber, Jackson Hewitt’s chief tax officer.
Tax rules in California and other states “were not a piggyback onto the federal” changes, he said.
The tax-preparation firms know that some customers tend to blame them, and not new tax laws, when the filers don’t get the refund they expect or end up with a larger tax-due balance than anticipated. That can send miffed clients away and cut into the preparers’ revenue.
“We have had to do a lot of work to prepare our tax preparers for that actual conversation,” in addition to the massive job of training preparers and rewriting tax-preparation software, Pickering said. “It has been all hands on deck ever since the law got passed.”
Block has nearly 10,000 U.S. offices handling returns during tax season, along with its brand of tax preparation software. Between the two, Block handled 23.3 million returns last year.
“For many people, the filing event is the largest financial transaction of the year, and they really look forward to getting a refund,” Pickering said. “It’s what they use to pay bills, catch up on late bills or pay off their holiday expenses, for example.
“If they’re used to getting a refund of, say, $3,000 and now they’re getting one of $2,000, that could have a pretty significant impact,” she said.
That’s one reason why Jackson Hewitt’s training has included role-play exercises, so that preparers can correctly respond to clients’ gripes, Steber said.
“Maybe their overall tax liability actually is lower, but they got their money during the year” with more money in their paycheck, Steber said. “But because their refund is $1,000 less, they had an unhappy client experience.”
To avoid that problem, the IRS for months has been urging taxpayers to check their withholding to adapt to the changes, and the agency will keep beating that drum.
“We definitely will continue to urge people to check their withholding going forward,” so that filers “avoid surprises later,” IRS spokesman Raphael Tulino said.
Gerard Cannito, president of the National Assn. of Tax Professionals, noted that “a lot of tax preparers weren’t even in the business in 1986,” when the last major tax overhaul occurred and will face a big test when they meet with clients this year. “They have not gone through something as wide-sweeping as this.”
Taxpayers “see us after the year is over and everything has transpired, and then they want us to wave a magic wand and fix it all,” Cannito said. “There’s not a whole lot we can fix once the year is over.”